Hotel Alcaide

Av. João Paulo II, Praia do Vau, 8500-820 Portimão, Portugal (N 37º 07' 22.8'' | W 8º 33' 25.2'')

Phone:

(+351) 282 401 462

Email:

book@hotelalcaide.com

Fax:

(+351) 282 401 695

Hotel Policies

Check-In

After 15:00 hours

Check-Out

08:00 - 12:00 hours

Front Desk Working Hours

24 hours

Room Cleaning Hours

08:00 - 14:00 hours

Babies, Children and Extra Bed Policy

Babies or children with less than 6 years are not allowed.
One child or adult is charged 50% of the room stay per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed is upon request and needs to be confirmed by management.

Double bed or Twin Bed Preferences

The bed booking policy is First to Book is the First to be Served.
We have a limited number of double beds (6 in 18 rooms).
We will do our best but there is no guarantee that we can fulfill your bed preference.

Parking

Parking is possible on site but is limited (Max. 8 Parking Places).
There is no reserved parking places.

Swimming Pool

Swimming pool is for guests use only.
Food and drinks bought outside the hotel cannot be consumed in the pool.

Internet

Wi-Fi is available in the public areas of the hotel and is free of charge.

Pets

Pets are not allowed.

Accepted Credit Cards

Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover.
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Breakfast

The breakfast is served between 08.00 and 10.00 hours.

Location

View Map
Lat. 37.123 | Long -8.557
N 37º 07' 22.8'' | W 8º 33' 25.2''

Quietness Policy

We want quietness for our hotel. Please respect this when arriving late at the hotel.
External Noise: The hotel is located in a quiet zone. Nevertheless, please consider that Praia do Vau location (as you can see in Google MAPS) is much more isolated and quiet than other locations such as Praia da Rocha (20 min. walk) or Portimão but during the high season (15 of July to 15 of August) it's possible that some surrounding hotels will make some night shows that eventually could make some noise but fortunately those shows typically end up early.

Complaint & Recommendation Policy

Your complaints are always welcome. If you don't feel comfortable please tell us immediately or as soon as possible and don't wait until the end of your stay.
Your complain is very important for us to improve. We cannot guarantee that the complaint will be solved during your stay but we will do our best to fix it and give you the best stay we can.
How to Complain ? Just talk to us at the front desk or send us an email to hotel@hotelalcaide.com
ALTERNATIVE DISPUTE RESOLUTION (Article 18 of Law No. 144/2015 of 08.09) CONSUMER INFORMATION The website www.consumidor.pt offers the complete and up-to-date list of Alternative Dispute Resolution Entities that consumers can use, with the Algarve Consumer Conflict Information, Mediation and Arbitration Center standing out in the Algarve region. with the email address www.consumoalgarve.pt Located in Edif. Nest of Companies, Estrada da Penha, nº 9 8005-131 Faro (Tel. 289 823135) This company is not bound by adhesion or legal imposition resulting from the necessary arbitration to any alternative dispute resolution entity.

Turismo de Portugal

GPS Map Coordinates

Latitude:N 37° 7' 22.8351"
Longitude:W 8° 33' 25.0423"

Latitude:N 37° 7.380584'
Longitude:W 8° 33.417372'

Latitude:37.12301°
Longitude:-8.556956°

Portimão

PRT